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Important Information for Institutions Impacted by Northern California Wildfires

by | Oct 10, 2017 | Announcements, Audit Resource Center, Clearinghouse News, Enrollment Reporting, Financial Aid Services, Research Services, Transcript & Data Exchange Services, Verification Services |

Wildfires across Northern California have created dangerous situations for several counties resulting in evacuations and forcing a number of schools to close. For institutions located in one of the communities impacted by the wildfires, the National Student Clearinghouse wanted to provide this important information to you on recent Department of Education (Ed) guidance related to disasters. At this time, ED has not released specific guidance related to the wildfires. We are monitoring their communications and will share it with you, if and when they do.

In addition, if your school is among the many impacted by the wildfires, we want you to know that the Clearinghouse is committed to:

  • Working closely with you to ensure your enrollment reporting compliance processing meets the NSLDS timelines
  • Actively communicating with NSLDS and the Department of Education on this matter to determine how we can best support your institution
  • Keeping the education community informed as we know more through email, our blog, Compliance Central, and social media
  • Providing 24/7 service to schools and their students through our online services: DegreeVerify, EnrollmentVerify, Student Self-Service, and Transcript Services
    • Transcript Services: You can add a custom message on your Welcome Page via the Transcript Services tab on our school secure site. If you need assistance or would like us to post a transcript message for you, contact Clearinghouse Customer Service at 703.742.4200 (select options #7, #4) or service@studentclearinghouse.org.
    • DegreeVerify: If you would like to let requestors know when to expect a response to research requests from your institution, you can create a pending message alert via the Verifications Services tab on our school secure site. If you need assistance or would like us to post a DegreeVerify pending alert for you, contact Clearinghouse Customer Service at 703.742.4200 (select options #7, #4) or service@studentclearinghouse.org.

If you are a school impacted that needs assistance from the Clearinghouse, please contact Clearinghouse Customer Service at 703.742.4200 (select options #7, #4) or service@studentclearinghouse.org.

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